Neatfield GrowLab

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Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect personal data you provide directly when you sign up for courses, purchase micro-certifications, or contact support. This includes your name, email address, phone number, billing details, and any progress data from our herb gardening programs.

We also receive technical information automatically such as device type, browser, IP address, and usage analytics to improve the Neatfield GrowLab platform.

2. How We Use Your Data

  • Deliver and personalize our tech-forward herb gardening courses
  • Process payments and issue certificates
  • Send important account, course, and product updates
  • Analyze platform usage to develop new Fallows and learning tools
  • Comply with legal obligations and prevent fraud

3. Cookies and Tracking

Neatfield GrowLab uses essential cookies to remember your theme preference, authentication status, and cart contents. We also employ performance cookies that help measure engagement with catalog items and learning modules. You can manage consent at any time via the cookie banner or your browser settings.

4. Data Sharing and Security

Your data is never sold. We only share information with trusted service providers (payment processors, hosting partners) under strict contracts. All data is encrypted at rest and in transit using industry-standard protocols. We retain information only as long as necessary to provide services and meet legal requirements.

5. Your Rights

You may request access, correction, or deletion of your personal data by contacting [email protected]. You can also download your course progress at any time from your account dashboard. We respect “Do Not Sell My Personal Information” requests and honor opt-out preferences.

6. Contact and Updates

For questions about this policy or to exercise your rights, reach our privacy team at +1 (415) 915-0924 or [email protected]. We may update these terms periodically; changes will be posted here with a new effective date.